Get in Touch With Ventus
Need help choosing a Ventus electric bike, finding the right component, checking product compatibility or getting information about an existing order? Our team is here to help you get the answers you need.
Ventus One Bikes USA provides direct contact information for product, order and customer support inquiries. Reach out through the contact details below and our team will assist you as soon as possible.
Contact Information
Whether you have a question about a Ventus electric bike, need help identifying the right component or want information about an existing order, use the contact details below to reach the appropriate team.
Phone Support
Speak directly with our team for product, sales and general customer support inquiries.
(213) 809-0368 Currently unavailable. We are working on it at the moment. Please send us an emailEmail us for order questions, product information, parts compatibility or general support.
sales@ventusonebikesusa.com Include your order number when contacting us about an orderBusiness Location
Ventus One Bikes USA serves customers throughout the United States with Ventus bikes, components and support.
1708 Wall St, Los Angeles, CA 90015 Please confirm availability before visitingBusiness Hours
Reach our support team during regular business hours for assistance with your Ventus products.
Monday – Friday: 9:00 AM – 5:00 PM Weekend support may be limitedHave your order number, product name and a short description of your question ready when contacting our support team.
Sales & Product Support
Our team can assist with product selection, order questions, Ventus bike compatibility, batteries, suspension and other performance components. Reaching the right team with the right information helps us assist you faster.
Bike Selection
Need help comparing Ventus electric bike models? Contact us for guidance based on your riding goals and performance needs.
Battery Questions
Ask about battery specifications, compatibility and suitable replacement or upgrade options for supported Ventus models.
Motors & Controllers
Get help identifying compatible motors, controllers and powertrain components for maintenance or performance upgrades.
Suspension & Parts
Contact our team for information about suspension components, replacement parts and compatibility with your Ventus setup.
Order Support
Have a question about an existing order? Include your order number and product name when contacting us for faster assistance.
General Questions
For other questions about Ventus One Bikes USA, our product range or general customer support, you can contact us directly.
When contacting us about compatibility or an existing order, include the product name, your Ventus bike model and your order number where applicable.
Ready to Ride Ventus?
Explore Ventus electric bikes, powertrain components, batteries, suspension and performance parts, or contact our team directly if you need help choosing the right product.